The following data protection information provides you with information about the personal data (Art. 4 No. 1 GDPR) processed at https://www.zahnkostensparen.de/ by Audentic AG, Alexanderstraße 54, D-45472 Mülheim/Ruhr, Telephone: +49 (0)208 7826660, Fax: +49 (0)208 782666-110, info@audentic.ag as the data controller (Art. 4 No. 7 GDPR), as well as the purposes and legal basis on which this processing is carried out (Art. 4 No. 2 GDPR). With this information, Audentic AG also complies with its data protection information obligations , which the controller is subject to pursuant to Art. 12 and 13 GDPR when collecting data from the data subject, in this case, the visitor to the website https://www.zahnkostensparen.de/ .

Information according to Art. 13 GDPR

Identity of the controller:

For data collection at https://www.zahnkostensparen.de/ , Audentic AG, Alexanderstraße 54, D-45472 Mülheim/Ruhr, telephone: +49 (0)208 7826660, fax: +49 (0)208 782666-110, info@audentic.ag, is responsible within the meaning of Art. 4 No. 7 GDPR.

Data Protection Officer:

You can contact the data protection officer of Audentic AG at: 

medi-ip data protect UG (limited liability)

Bergstr. 173

53129 Bonn

datenschutz@audentic-ag.de

Categories of personal data processed:

• Visitor data , IP addresses, device and domain data of visitors and customers, date and time of a request, time zone difference to Greenwich Mean Time (GMT), content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, website from which the request comes, browser, operating system and its interface, language and version of the browser software, path of the requested resource, information about success or forwarding or error status of the access.
• Communication data , more specifically the email address of persons who send us inquiries via contact forms and/or place orders with our company and the message content transmitted to our company via contact forms.
• Contact and address data , namely title, first and last name, street, house number, postal code, town of persons who send us inquiries via contact forms and/or place orders with our company.
• Health data of patients who request alternative cost estimates for dental services via our website, in particular data on the treatment and cost plan including attachments, subsidies and/or special features regarding the (requested) dentures or dental work piece.
• Session cookies , i.e. cookies that are deleted when the session ends or after a long period of inactivity or when the browser is closed
• Persistent cookies, i.e. cookies that are stored on the visitor’s computer for a predefined period of time while visiting our website [in particular the tracking cookies from Google Analytics and Double Click by Google, BingAds, Mouseflow, YouTube]
• Statistical data

Processing purposes:

The collection and processing of personal data by Audentic AG pursues the following purposes:

• Company, service and product presentation
• Conducting price comparisons for dental services and work as well as dentures and other dental medical devices
• Making targeted offers depending on interests or products and information already purchased/viewed
• Operation and optimization of the website
• Fulfillment of legal information, notification, disclosure and retention obligations
• Identity verification
• Providing information regarding the controller’s services or products.
• Defense against payment, performance, contestation, injunction and/or damages claims of third parties, in particular users of the website, customers and other third parties
• Cost-benefit analysis of internet advertising
• Customer communication
• New customer acquisition 
• Reach analysis of internet advertising

Information on data origin:

Personal data is collected from the data subject (user of the website, customers of our company).

Legal basis for processing:

The legal basis for processing is:

• The existence of consent in accordance with Art. 6 I lit a.) GDPR 

If such consent exists, the data subject has the right to revoke it at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation.

• Art. 6 I lit. b) GDPR and/or Art. 6 I lit c) GDPR
• Art. 6 I lit. f) GDPR , insofar as it concerns the pursuit of the controller’s advertising purposes, in particular in the context of direct marketing via mail, telephone, fax, and email. The same applies to corporate communication, company presentation, and/or product presentation purposes, or to identity verification. 

Criteria for storage duration:

Personal data will be processed until the purpose for which it was collected or, in the case of further processing, the purpose for which it was further processed has been fully achieved. Once the purpose has been fully achieved, the data will be deleted. The controller also has a review and deletion policy that ensures regular review of the deletion obligations. 

• Visitor data will be deleted for a maximum period of 30 days after visiting the domain https://www.zahnkostensparen.de/ . 
• Session cookies are deleted when the session ends, after a long period of inactivity, or when the browser is closed. 
• Persistent cookies have a predefined validity period, which we will specifically inform you about in the cookie information when you visit our website. Please note that you also have the option of deleting stored cookies from your systems at any time, either manually or using appropriate software.

Recipients of personal data:

• Processors such as technical service providers, providers of tracking technologies, etc.
• Courts, authorities and/or enforcement bodies , in particular in connection with the defense against payment, performance, contestation and/or compensation claims of third parties and in the context of the fulfillment of legal obligations of the controller, for example under tax law
• Representatives of legal professions (in connection with the enforcement of contractual performance claims and/or the defense against third-party payment, performance, rescission, injunction and/or damages claims)
• Postal and address service providers (in connection with the transmission of dental and patient brochures
• Dentists , insofar as we support patients in their search for a dentist.

Information on the obligation to provide data by the data subject

The provision of personal data is sometimes required by law (e.g., under tax law). Furthermore, you may be obligated to provide us with the personal data necessary for the establishment, execution, and termination of contractual relationships with us and the fulfillment of the associated contractual obligations. Without this data, we are generally unable to execute contracts with you and/or fulfill our legal obligations. In the interests of maximum transparency under data protection law, we will specifically point out any obligations to provide information in individual cases before carrying out the specific data collection situation.

Your rights as a data subject:

You have the following rights vis-à-vis our company according to Articles 15 to 22 of the GDPR: 

• Right to information, rectification, erasure, restriction of processing and data portability.
• Right to object to processing based on the legitimate interests of the controller or a third party (Art. 6 I lit. f. GDPR).

Right to lodge a complaint with a supervisory authority

• Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is unlawful. The address of the supervisory authority responsible for our company is: 

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia

Cavalry Street 2-4

40213 Düsseldorf

Phone: 0211/38424-0

Fax: 0211/38424-10

Email: poststelle@ldi.nrw.de

Further data protection notices and information 

Server data

Furthermore, information about the resources accessed is stored on the application servers. This storage includes software error logs if any errors occur. However, no references to the incoming requests are saved. This is anonymized data collected solely for the purpose of error detection and analysis. This data is completely deleted after 30 days. 

A statistical analysis of the log files is carried out solely for the purpose of detecting and defending against attacks. No further analyses are performed, nor are user profiles generated or created.

Use of cookies

A cookie is a small file that is stored on a visitor’s computer as soon as they access a website. When they access this website again, the cookie indicates that this is a repeat visit. We transfer cookies to your computer’s hard drive using your web browser and can read these during your current visit to our website and on subsequent visits within one year. Our cookies are protected against reading by third parties using your browser’s security standards. Cookies essentially serve the purpose of making using our services as convenient as possible for you. If you nevertheless want to deactivate cookies, you can use the help function in the menu bar of the web browser you use to find out which settings you need to make to prevent new cookies from being saved. There you will also find information about other cookie settings, e.g. information and warning functions for deleting existing cookies. To ensure unrestricted and trouble-free use of our website, we recommend that you leave the cookie functions fully activated.

If you do not want cookies to be stored on your device for the purpose of measuring reach, you can also object to the use of these files via the following websites:

• http://optout.networkadvertising.org/?c=1#!/
• http://optout.aboutads.info/?c=2#!/
• http://optout.networkadvertising.org/?c=1#!/

Use of Google Analytics

https://www.zahnkostensparen.de/ uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on users’ computers, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there. IP anonymization has been activated on this website. This means that Google will shorten users’ IP addresses within member states of the European Union or other parties to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate users’ use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being saved by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the website (including their IP address), as well as from processing this data by Google, by downloading and installing the browser plug-in available under the following link. The current link is: http://tools.google.com/dlpage/gaoptout?hl=de .

(Source: https://www.lda.bayern.de/de/google_analytics.html ) 

Use of Google Webfonts

This website uses so-called web fonts provided by Google for consistent font display. When you visit a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly. If your browser does not support web fonts, a standard font from your computer will be used.

Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/

Use of Doubleclick by Google

Our website uses the “DoubleClick by Google” service, which is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). DoubleClick by Google uses cookies, more specifically the so-called DoubleClick cookie, to present you with advertisements that are relevant to you. A pseudonymous identification number (ID) is assigned to your browser in order to check which advertisements were displayed in your browser and which advertisements were viewed. The cookies do not contain any personal information. When Google Analytics is used together with our advertising services, e.g. those that use the DoubleClick cookie, Google Analytics data is linked by the Google Analytics customer or by Google with data about visits to multiple websites using Google technology. When you visit a website and view or click on an ad placed through websites in the Google advertising network, a DoubleClick cookie may be stored in your browser. The use of DoubleClick cookies enables Google and its partner websites to display ads based on previous visits to our website or other websites on the Internet. The information generated by the cookies is transmitted by Google to a server in the USA for evaluation and stored there. A transfer of data by Google to third parties only takes place due to legal regulations or within the scope of order data processing. However, Google points out that the data collected via DoubleClick can be linked to data from your Google Account if you are logged into your Google Account when you visit a website that uses DoubleClick. As a website provider, we have no influence over such linked information. Responsibility for data protection lies solely with Google, which treats the data linked to your Google Account as personal data. Further information on how you can view, manage or delete the data linked to your Google Account can be found at https://policies.google.com/privacy?hl=dein the section Transparency and Choice. By using our websites, you agree to the processing of data about you by Google and the manner of data processing described above, as well as the stated purpose. You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that if you do this, you may not be able to use all of the functions of our websites to their full extent. You can also prevent Google from collecting the data generated by the cookies and relating to your use of the websites, as well as from processing this data by Google, by downloading and installing the browser plug-in available under the following link under the item DoubleClick Deactivation Extension. Alternatively, you can deactivate DoubleClick cookies on the Digital Advertising Alliance website under the following link .

YouTube

We have integrated YouTube components at https://www.zahnkostensparen.de/ in order to provide you with video clips on specific subject areas. With each visit to one of the individual pages at https://www.zahnkostensparen.de/ on which a YouTube video is provided, YouTube and the operator of this offer, Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), receive information about which specific subpage of our website was visited by the data subject. If the data subject is logged in to YouTube at the same time, YouTube recognizes which specific subpage of our website the data subject has visited when the data subject calls up a subpage that contains a YouTube video. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject. YouTube and Google always receive information that the data subject has visited our website if the data subject is logged in to YouTube at the same time as accessing our website; this happens regardless of whether the data subject clicks on a YouTube video or not. If you do not want this information to be transmitted, you can prevent it by logging out of your YouTube account before accessing our website. The privacy policy published by YouTube can be found at https://www.google.de/intl/de/policies/privacy/ .

Bing Ads

On the website https://www.zahnkostensparen.de/ we use technologies from Bing Ads (bingads.microsoft.com), which are provided and operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA (“Microsoft”). Microsoft will place a cookie on your device if you have reached our website via a Microsoft Bing ad. This way, Microsoft and we can recognize that someone has clicked on an ad, was redirected to our website and reached a previously determined landing page (“conversion site”). We only learn the total number of users who clicked on a Bing ad and were then redirected to the conversion site. Microsoft collects, processes and uses information via the cookie from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are used to display advertisements. No personal information about the user’s identity is processed.

If you do not want Microsoft to use information about your behavior as explained above, you can refuse the setting of a cookie required for this purpose – for example, by using a browser setting that generally deactivates the automatic setting of cookies. You can also prevent the collection of data generated by the cookie and related to your use of the website as well as the processing of this data by Microsoft by declaring your objection at the following link http://choice.microsoft.com/de-DE/opt-out   . Further information on data protection and the cookies used by Microsoft and Bing Ads can be found on the Microsoft website https://privacy.microsoft.com/de-de/privacystatement . 

You can also learn more at https://advertise.bingads.microsoft.com/de-de/ressourcen/richtlinien/richtlinien-zur-datensicherheit-und-datnschutzerklaerung 

Mouseflow

This website uses Mouseflow, a web analytics service provided by Mouseflow, ApS. Mouseflow enables analysis of user behavior on our website (e.g. mouse clicks, mouse movements, scrolling, activity with form fields). We use this anonymized information to further develop our offerings for you and improve user-friendliness. The data about your website usage, including your IP address, is transmitted to a Mouseflow server outside Germany and stored there. Once your IP address has been geolocated, it is deleted. Mouseflow uses the anonymized data to evaluate user behavior on our website and present it in reports. In addition, this information may be transferred to third parties if required by law or if third parties process this data on behalf of Mouseflow. You can deactivate Mouseflow at any time with future effect at https://mouseflow.de/opt-out/ . Further information on data collection by Mouseflow can be found in Mouseflow’s terms of use at https://mouseflow.de/gdpr/ . 

Inquiries via contact forms

On our website, we offer users the opportunity to contact us via a contact form. If you choose to use this option, we collect the following structured data as mandatory information :

• Salutation
• First name
• Last name
• Street
• House number
• Postal code
• Location
• E-mail address
• Your specific message to us.

The mandatory information collected via the contact form will be used exclusively for the purpose of contacting the enquirer and answering specific enquiries.

In addition to the mandatory information, you have the option of providing additional structured data. This information is voluntary . It includes:

• Advertising consent

Request for alternative cost estimate

At https://www.zahnkostensparen.de/, we offer patients the opportunity to obtain alternative cost estimates from Audentic AG in relation to a treatment and cost plan available to the patient. The cost estimate relates solely to material and laboratory costs, i.e., the medical devices offered by Audentic AG to dentists. This does not constitute an offer to the patient. We also expressly point out that it is the dentist’s responsibility to decide on the provider/manufacturer of dentures within the scope of their treatment sovereignty, and that the patient has no right to demand that medical devices from a specific manufacturer, including Audentic AG, be used. However, the cost estimate provides the patient with an overview of the material and laboratory costs for a predefined treatment if Audentic AG products were used instead of the laboratory specified in the treatment and cost plan. In order to prepare such an alternative cost estimate, we require more detailed information about the treatment and cost plan available to the patient and the data recorded therein. 

In this context, we collect:

• Details according to the official form for treatment and cost plans for patients with statutory insurance
• Information on fees and laboratory costs for dental treatments
• Existing grants

The above information is mandatory ; without it, we cannot provide an accurate alternative cost estimate. If you are unwilling or unable to provide this information, we cannot provide you with a quote. 

We also offer the option of providing you with a specific cost estimate for the material and laboratory costs associated with denture treatment. To do so, you will need to provide us with the contact and address information required for this purpose. This includes:

• Salutation
• First name
• Last name
• Street
• House number
• Postal code
• Location
• E-mail address

This information is also mandatory if you would like to receive a free, specific cost estimate from us for the material and laboratory costs incurred in connection with denture treatment. Without this information, we unfortunately cannot offer you this service – which we provide free of charge for advertising purposes. 

Patients also have the option of providing us with a copy of their existing treatment and cost plan. This is voluntary .

Criteo Privacy Notice

On our website, information about the surfing behavior of website visitors is collected for marketing purposes in a purely anonymized form using technology from Criteo (Criteo SA, 32 Rue Blanche, 75009 Paris, France), and cookies are set for this purpose.

Criteo can thus analyze surfing behavior and then display targeted product recommendations as suitable advertising banners when other websites are visited. Under no circumstances can the anonymized data be used to personally identify the website visitor. The data collected by Criteo is only used to improve the advertising offer. On each banner displayed there is a small “i” (for information) in the bottom right, which opens when you mouse over it and, when clicked, takes you to a page where the system is explained and an opt-out is offered. When you click on opt-out, an “opt-out” cookie is set, which prevents these banners from being displayed in the future. There will be no other use or transfer to third parties. You can find out more about Criteo’s data protection declaration and data protection guidelines and object to the anonymous analysis of your surfing behavior (opt-out) .

We use the “Real Cookie Banner” consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how “Real Cookie Banner” works can be found at https://devowl.io/de/rcb/datenverarbeitung/ .

The legal basis for the processing of personal data in this context is Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

Providing personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obligated to provide personal data. If you do not provide personal data, we cannot manage your consent.